LUKA PREMIER
HEALTH CARE
An Oasis of Life
A Level 3A Hospital providing quality, compassionate and affordable healthcare to our community, 24 hours a day, 7 days a week.
Your Health, Our Priority
Luka Premier Health Care is a Level 3A hospital located in Shitsitswi, Butere Sub-County, Kakamega County. We are committed to delivering excellent, patient-centered care with professionalism, dignity and compassion to every patient, every time.
Comprehensive Healthcare Services
We offer a wide range of services to meet the healthcare needs of our community.
Outpatient Services
General consultations, specialist clinics and treatment services.
Inpatient Services
Comfortable admission care with 24/7 medical supervision.
Maternity & Child Health
Antenatal, delivery and postnatal care for mother and child.
Laboratory Services
Accurate and timely diagnostic laboratory services.
Emergency Services
24/7 emergency care and ambulance services.
Radiology Services
X-ray, ultrasound and imaging services for accurate diagnosis.
What Guides Our Care
Our commitment is grounded in dignity, professionalism and service.
Compassion
We care for every patient with empathy, dignity and respect.
Excellence
We strive for the highest standards of medical practice.
Integrity
We act honestly, ethically and transparently.
Confidentiality
We protect patient privacy and confidential information.
Innovation
We embrace better ways to deliver quality healthcare.
Teamwork & Accountability
We work together and take responsibility for our service.
Your Rights & Responsibilities
Client Rights
- Right to be treated with respect and dignity.
- Right to informed consent and full disclosure.
- Right to privacy and confidentiality.
- Right to quality, safe, and timely care.
- Right to raise complaints and receive feedback without fear.
Client Responsibilities & Obligations
- Provide accurate and honest health information.
- Follow medical instructions and hospital policies.
- Treat staff and fellow clients with courtesy.
- Settle bills as agreed.
Responsibilities of Health Care Providers
- Treat clients with courtesy, respect and sensitivity.
- Maintain high standards of medical practice and clinical outcomes.
- Provide respectful, non-discriminatory care.
- Maintain patient privacy and confidentiality.
- Offer clear and honest information about diagnosis and treatment.
- Ensure timely, safe and professional services.
- Listen to patient concerns and provide appropriate feedback.
We're Here When You Need Us
For appointments or urgent assistance, call us directly. Luka Premier Health Care is open 24 hours a day, 7 days a week.
Call +254 725 751 702